We ship 97% of all of our orders from our main Burnsville, Minnesota warehouse. Burnsville, Minnesota is a suburb of Minneapolis, Minnesota. The other 3% of the orders that we ship are drop-shipped directly from the manufacturers to you (you will be notified if your order is being drop-shipped to you).
We want you to understand completely the shipping / transit time it takes for you to actually get your package. This can be a bit confusing, most people assume that if we ship their package on Monday - that Monday counts as one of the shipping days, this is not true.
Transit time to you is computed as follows: If we pack up and ship your order on Monday (for example), the actual transit time starts on Tuesday. For example: If you are 3 days from Burnsville, Minnesota and we pack and ship you your order on Monday - you will receive your package on Thursday (not on Wednesday). This is how UPS computes their shipping. Lastly, UPS does not work on Saturdays and Sundays - so, weekend days DO NOT COUNT in the transit time computation (again, we have no control over this - UPS does not work on Saturdays or Sundays). Thank you!
Note: Saturday & Sunday deliveries are not available.
We have over 50 years experience in the towing industry! We are the experts! Towing Experts...
We are the only hitch company online that offers you a Lifetime Guarantee on all of the products that we offer. Lifetime Hitch Guarantee...
If you need to return a product that you ordered from us please contact us via our toll-free telephone number to work out the return - without any hassles or headaches. Easy Returns...
Call toll-free 1.877.507.0714 for expert advice on everything we offer.
Phone Sales: Orders taken
M - F: 8am to 5pm (CST)